This Privacy Policy explains what data we collect when you visit ismora.shop, how we use it, and your rights regarding that data. By using our website, you agree to the practices described here.
Section 01
Information We Collect
When you interact with Ismora — whether browsing, placing an order, or contacting us — we collect certain information to provide and improve our services.
Section 02
How We Use Your Information
We use the information we collect solely to operate and improve Ismora. We do not sell your personal data to third parties.
- Process and fulfill your orders, and send order confirmation and shipping updates
- Respond to your inquiries and provide customer support
- Send promotional emails and offers — only if you have opted in
- Analyze website traffic to improve product offerings and user experience
- Detect and prevent fraud, unauthorized transactions, and abuse
- Comply with legal obligations applicable under UAE law
Section 03
Sharing Your Information
Ismora is a dropshipping store. To fulfill your orders, we share limited information with trusted third-party partners.
- Suppliers & Fulfillment Partners: Your shipping name and address are shared with our product suppliers to dispatch your order.
- Delivery Services: Courier companies receive your contact details and address for delivery coordination.
- Payment Processors: Payment gateways process your transaction data under their own privacy policies.
- Analytics Providers: Aggregated, anonymized usage data may be shared with Google Analytics to understand site performance.
- Legal Requirements: We may disclose information when required by law or to protect our rights.
We never sell, rent, or trade your personal information to marketing companies or unrelated third parties.
Section 04
Cookies & Tracking
Ismora uses cookies and similar tracking technologies to enhance your browsing experience, remember your cart, and analyze site traffic.
- Essential Cookies: Required for the website to function — including cart storage and session management.
- Analytics Cookies: Google Analytics cookies help us understand how visitors interact with our site.
- Advertising Cookies: Google AdSense may use cookies to serve relevant ads based on your browsing history.
You can disable cookies through your browser settings. Note that disabling essential cookies may affect certain website features like the shopping cart.
Section 05
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction.
- Our website uses HTTPS encryption for all data transmitted between your browser and our servers
- Access to customer data is restricted to authorized team members only
- We use Firebase (Google) infrastructure, which maintains industry-standard security practices
- Payment transactions are handled by trusted, PCI-compliant payment processors
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to prompt notification if a breach occurs.
Section 06
Your Rights
You have full control over your personal data. You may exercise the following rights at any time by contacting us:
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to update or correct inaccurate information
- Deletion: Request that we delete your personal data (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing emails at any time using the link in our emails
- Portability: Request your data in a portable, machine-readable format
Section 07
Third-Party Links
Our website may contain links to external websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any website you visit via a link from Ismora.
Section 08
Children's Privacy
Ismora is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete such information.
Section 09
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Section 10
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:
We respond within 24 hours.
to send us a message.